Mission / Values / Cultural Competence
The mission of ReMIND Health Group is to promote the prevention of and recovery from addiction and mental illness among individuals, families, and communities, by providing effective leadership and delivering state-of-the-are, culturally competent services.
Decisions and service delivery reflect the following values:
- Quality services for persons with mental illness and/or substance abuse.
- Integrity in individual and organizational actions.
- Dignity, respect, and compassion for all persons.
- Active involvement of clients and families in treatment, recovery, and policy development.
- Diversity throughout our organization and cultural competency in service delivery.
- A system of care and recovery that is clearly defined and promotes recovery and resiliency.
- Emphasis on prevention and treatment.
- Teamwork among department employees in an atmosphere that is respectful and creative.
- Continuous quality improvement in service delivery administration.
- Wellness modeled for our clients at all levels, i.e., staff who regularly arrive at the workplace healthy, energetic, and resilient; and
- Safety for everyone
Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations.
- “Culture” refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.
- “Competence” implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by beneficiaries and their communities. (Adapted from Cross et al, 1989).
ReMIND Health Group is committed to involving beneficiaries, clients, family members and individuals from diverse ethnic and cultural groups in developing, implementing, and monitoring programs and services. The organization’s commitment to providing culturally competent services is embedded through a wide range of policies and procedures, including cultural competence training, signage, and other areas.